Lumenor

Terms of Service

Last updated: October 8, 2026

1. Acceptance

By using Lumenor you agree to these Terms. You must be at least 18 years old.

2. Entertainment, not advice

  • Compatibility scores and reports are for entertainment and self-discovery. We do not guarantee relationship outcomes or the accuracy of astrological interpretations.
  • Explanations are written with the help of AI and can contain mistakes. They are not professional psychological, medical or relationship advice.

3. Coins, subscriptions and purchases

  • New accounts receive 30 starter coins once. A Quick Match costs 10 coins, a Manual Report 40 coins and a Contact Unlock 15 coins (free for Premium members). Premium includes 3 Quick Matches a day and 1 Manual Report a month at no coin cost. Costs shown in the app at the time of the action apply.
  • Premium Monthly costs $14.99 per month and Premium Annual costs $79.99 per year. Both renew automatically until you cancel in your store account. There is no free trial. Prices may vary by region and taxes.
  • Purchases are processed by Apple, Google or our web payment processor. Refunds are handled under their policies. Coins have no cash value and cannot be transferred.
  • Free-plan matches expire after 3 days. Contact unlocks last 24 hours.

4. Invites and referral rewards

  • When someone joins with your invite link or code, you receive 20 coins and they receive 10 coins. Rewards are earned only after the invited person verifies their email address and completes onboarding. Each account can be referred only once.
  • Your reward becomes available 72 hours after the invited person qualifies, provided their account still exists and is in good standing.
  • You can earn at most 3 referral rewards a day, 10 in any 30 days and 50 in total.
  • If the invited person deletes their account within 14 days after your reward becomes available, we take the reward back (up to your current balance).
  • We may refuse, withhold or reverse rewards we reasonably believe were obtained through fraud or abuse, such as self-referrals, fake or duplicate accounts, or automated sign-ups, and may disable invites for the accounts involved.
  • Rewards are coins only. They have no cash value and cannot be exchanged, sold or transferred. Inviting people is optional and never required to use Lumenor.

5. Your account and conduct

Provide accurate information and keep your login secure. You agree not to harass or impersonate others, upload unlawful or infringing content, scrape or reverse engineer the service, or use contact details obtained through Lumenor to spam or harm anyone. We may suspend or terminate accounts that break these rules.

6. Your content

You keep ownership of what you upload. You give us a limited licence to store, process and display it to operate Lumenor, including sending the data needed for a comparison to our AI provider as described in the Privacy Policy.

7. Ending your account

You can delete your account at any time (see delete account). Deleting does not cancel a store subscription; cancel it in your Apple or Google account.

8. Disclaimers and liability

Lumenor is provided “as is”. To the extent permitted by law we are not liable for indirect or consequential damages, or for your interactions with other users. Nothing here limits rights that cannot be limited by law.

9. Changes and contact

We may update these Terms and will change the date above. Questions: [email protected].